Window Technical Support


  • 1. I am having a problem running your software program on my Microsoft Window 10 OS.

    If you are having hard time to run the .exe file on your Window 10 operating system, please click below link to fix the error:

    Window 10 Exe Troubleshooting



  • 2. I am having a problem running your software program on my Microsoft Window based laptops/desktops.

    We have recently found that our program is NOT working on latest java version. For fixing this issue, please download Java version 7 from our website and follow the troubleshooting guide by clicking below link:

    Java Not Found Error Troubleshooting


  • 3. I am trying to run your program on Window 8 operating system and I am receiving an error.

    Please click below link for troubleshooting:

    Window 8 Troubleshooting


  • 4. "NEXT BUTTON" on my quiz is Not Responding.

    The most common cause of this will be an outdated Microsoft Internet Explorer Browser.

    Download the latest Internet Explorer Browser


  • 5. I do not see the "NEXT BUTTON" to move forward.

    Our downloadable program requires at least 1024 x 800 or above screen resolution. Instruction to change the screen resolution on your Window OS based laptop or desktop, please click below link:

    How to change screen resolution



Window Technical Support


  • 1. I am having a problem running your software program on my Microsoft Window 10 OS.

    If you are having hard time to run the .exe file on your Window 10 operating system, please click below link to fix the error:

    Window 10 Exe Troubleshooting



  • 2. I am having a problem running your software program on my Microsoft Window based laptops/desktops.

    We have recently found that our program is NOT working on latest java version. For fixing this issue, please download Java version 7 from our website and follow the troubleshooting guide by clicking below link:

    Java Not Found Error Troubleshooting


  • 3. I am trying to run your program on Window 8 operating system and I am receiving an error.

    Please click below link for troubleshooting:

    Window 8 Troubleshooting


  • 4. "NEXT BUTTON" on my quiz is Not Responding.

    The most common cause of this will be an outdated Microsoft Internet Explorer Browser.

    Download the latest Internet Explorer Browser


  • 5. I do not see the "NEXT BUTTON" to move forward.

    Our downloadable program requires at least 1024 x 800 or above screen resolution. Instruction to change the screen resolution on your Window OS based laptop or desktop, please click below link:

    How to change screen resolution





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