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Pharmacy
Exam Return Policy (U.S. Only)
Pharmacy
Exam values our relationship with you and offers
a return policy for most products that you purchase
directly from Pharmacy Exam. Under this policy,
you may return to Pharmacy Exam, within the applicable
return policy period, products that you purchased
directly from Pharmacy Exam for a credit or a refund
of the purchase price paid, less
shipping and handling and applicable restocking
fees. Unless you have a separate agreement
with Pharmacy Exam or except as provided in the
section below, all books may be returned within
twenty-one (21) days
from the date on the packing slip or invoice for
a credit or a refund of the purchase price paid,
less shipping and handling and applicable restocking
fees. However, software related
items (cd-roms) cannot be refunded in any circumstances.
Restocking Fees: Unless
the product is defective or the return is a direct
result of a Pharmacy Exam error, a restocking fee
of 15% may be charged on all the orders.
How to Return: To return
products, you must contact Pharmacy Exam customer
service (http://pharmacyexam.com/contact.cfm)
and receive a Credit Return Authorization Number
within the return policy period applicable to the
product you want to return. You must obtain a Credit
Return Authorization Number in order to return the
product.
Ship the product(s) at your expense, and
insure the shipment or accept the risk of loss or
damage during shipment. Upon receipt of the complete
returned purchase, Pharmacy Exam will issue a credit
or a refund of the purchase price paid, less shipping
and handling and applicable restocking fees.
Pharmacy Exam
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NAPLEX®, FPGEE® and MPJE® are federally registered
trademarks owned by the National Association of Boards of Pharmacy (NABP®),
this Reference Guide or this web site is in no way authorized or sponsored
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